We want the best experience for you when attending one of our award winning shows! You can always book on-line but if you have special needs or concerns we would love to hear from you and help you find the best seating for your needs. Call 1-800-843-6779 and our agents can help ensure you have the best experience!
A: Most of our live events feature a pre-show. Generally it is a safe target to arrive between 45 minutes and 30 minutes prior to the show time.
A: If you arrive after the curtain has gone up, you will be seated at the manager?s discretion and the specific seats you reserved my no longer be available. Some numbers in our show use very dim lighting and special effects and you may have to wait until these numbers are over to be seated, for everyone?s safety.
A: We see everything from casual to dress. Some patrons are more comfortable in shorts and flip flops and others like to dress up a little for date night!
A:?The Calvin Gilmore Theater is a smoke free facility. Outdoor smoking areas have been designated for your convenience.
A: We are located at 8901?North?Kings Highway right next to Dolly Parton’s Pirates Voyage. Click here for a map.
A: Gift Certificates may be purchased by contacting our call center at (800) 843-6779 or at the theater box office during normal operating hours.
A: Gift Certificates may be redeemed by contacting our call center at (800) 843-6779 or bringing them to the theater box office during normal operating hours.
A: Click here to view online ordering instructions.
A:?Purchasing tickets online is now even more convenient. You no longer need to wait for your tickets to arrive in the mail or wait in Will Call lines. Print @ Home allows you to print your tickets as soon as you finish making your purchase online. Here are some things to remember about Print @ Home ticketing:
? You can buy tickets online with a tablet or mobile device, however flash and java scripts are required and are not?generally?available on most smart phones and some mobile devices. In this case, you may select the section, or the price tier,
but the system will select the best available exact seat.
??Tickets can be printed in color or black and white.
??Each ticket should be printed on standard 8.5?11-inch paper.
??Print @ Home tickets have an individual barcode. The barcode allows one scan per entry. Any attempts to duplicate, alter or sell copies of the Print @ Home ticket may result in denied admission to an event or imprisonment.
??Treat the e-ticket as you would any other valuable or cash.
??Adobe Acrobat Reader version 4 or higher is required to use the Print @ Home feature. A free copy of the software can be downloaded at adobe.com.
??Be sure to have POP UP Blockers turned off, very important.
??If a Print @ Home ticket is lost or damaged, customers can call us at 800-843-6779.
??To ensure that you receive the e-mail containing your tickets, please be sure that you have?www.GilmoreEntertainment.com?and?tickets@GilmoreEntertainment.com?added to your approved personal spam block list.
??The Print @ Home delivery method is currently available for the individual tickets held at the Calvin Gilmore Theater.
??GE recommends that all tickets for its events be purchased directly through us at our box office,by phone 843-913-4000 or 800-843-6779 or online at?www.GilmoreEntertainment.com.?Tickets purchased through any other ticketing dealer
are subject to dealer error and make it more difficult for us to help with transfers, cancellations, problems, and issues such as booking an incorrect date or time.
??Should you have any questions about the above information, please contact us at 800-843-6779 or 843-913-4000.
A: If you are unable to open, view and or print your ‘Print at Home” tickets that is OK.? You will still be able to pick up your tickets at the theater box office with appropriate ID.
A: As you enter the front entrance of the Calvin Gilmore Theater you will be greeted by our ticket scanning staff.? They will scan your tickets, verify your ID if needed, hand you a complimentary Spotlight Playbill, and direct you the the approprate auditorium door for your seat location.
A:?The site works best with the latest versions of?Internet Explorer, Google Chrome, or FireFox.?At this time the online ticketing does not allow iPhone to be able to pick your exact seat, they will allow you to buy best available.?If you would like additional assistance selecting the best tickets for your party, please consult our Seating FAQ page?http://www.thecarolinaopry.com/myrtle-beach-shows/faq/
A: You will find a link in your confirmation email that will open your tickets in a pop-up window.?Be sure to temporarily disable any pop-up blockers before before buying your tickets and before opening the Print at Home tickets link. If you are still having problems contact our call center at (800) 843-6779.
A: Contact our call center at (800) 843-6779 and we will help verify your order. ?Call Center Standard Hours:?9am to 8pm M-Sat;?1pm to 6pm Sundays (seasonally).
A: Yes, however?there is a $3 fee and?ticket mailing is only available for locations within the continental United States?and Canada.
A: Tickets purchased for Gilmore Entertainment events are non-refundable.? However, we to offer a liberal transfer and rain check policy for guests that contact us well in advance of the performance and request changes to their order.
A:?Tickets.com, our 3rd party supplier of ticketing, is?trying to protect?you, our fans, from online computer programs or “bots.” It is just a way to make sure you are a human and not some malicious software.
A: The theater box office is located to the left as you enter the lobby from the front of the theater.
A: Prices vary with the specific event you are attending and the desired seating location. Visit our pricing page for a full?listing of prices for our main productions.
A: Most of our performances offer pricing tiers for students?and?children. (See full list?of pricing tiers here.)?We also offer tremendous savings on multi-show packages, vacation packages and season passes. (Visit our Deals Page?for more information on these.) We also offer budget ticketing for those?willing?to be a little more flexible. (Visit our Budget page for more details.) We also offer discounted rates for groups of 22 or more. Please call our group sales department for pricing at 800-633-1508. (Photo ID is required for tickets purchased on promotions including Season Pass tickets, Package tickets, and other reduced price programs.)
A: Currently there is not a charge. Our 3rd party ticketing company does charge us a fee for every ticket and we pay it for you!
A:?Photo ID may be required to verify identy of guest.? Photo ID is required for tickets purchased on promotions including Season Pass tickets, Package tickets, and other reduced price programs.
A:?The tracking number, or confirmation number, is not required to pick up tickets at the theater box office. However, sometimes it does speed up the process if you have it available.
A: We have installed new seating and all of our rows have been expanded in leg room by at least 11″ or more! (Well, all except section F, row 9.) Our tallest team members have tested the seats and here are their favorites: front row of section B, front row of sections E, F, and G, Row 10 of sections D and H.
A: For guests who are a little smaller we suggest Sections A, B, and C. With our new seating, the stage is even farther from the front row and low enough that you will have a perfect view and no seats in front of you.
A: Great news! All of our seating has been replaced with plush, wider seating with movable armrests! However, the roomiest seats are in B section, every seat in that section is at least 23 inches wide but most are 24″ wide. We further have Special Needs seating straight chairs that connect into bench style seating. We also have a Special Needs bench located in the back of D and H Sections.
A: You can book wheelchair seating on-line but we strongly recommend that you call us at 1-800-843-6779 so that we can tell you about all of our additional options, like Wheelchair Transfer Disability aisle seats, and help you find the best seat for your needs. (See below for more details on transfer seating.)
A: Here is one of the coolest features of our new seating! All aisle seats on the ground floor are Disability Aisle Transfer seats. This means the seat arm raises completely out of the way and the customer can be transferred into our theater seat. Your mobility assistance device will be located in the auditorium as close to your seat as possible without blocking the entrance or exit of other guest, as defined by Code Enforcement. Call us we would be happy to explain more, 1-800-843-6779.
Yes, In order to ensure the viewing capabilities of all guests, Calvin Gilmore Theater has a limit of 48″ height, from the theater floor to the top of the head of the seated guest. Any guest that in their sitting position is higher than 48″ may be asked to lower their seating height if possible or to relocate to another area of the theater that does not inhibit the view of other guests. We respectfully request guests to remove their hats – especially you cowboys!
A: No! Our theater has no poles or obstructions and all seats provide a clear view of the stage.
A: Calvin Gilmore Theater offers audio clarification devices for guests with hearing disabilities.? This service is free of charge.? Hearing devices are available in the box office and offered on a first-come, first-served basis.
You can access all ground levels without any steps.
All patrons with mobility disabilities should enter via the front entrance of the Theater. There are concrete ramps for easy access to the building on both sides of the main entrance. Handicapped parking is available by the front doors of the Theater, as well as overflow special needs parking located on the east parking lot.
Calvin Gilmore Theater has several designated seating areas for wheelchair users and all are located on the main floor. They are:
? Premium Section – Sections A and C row 1
? Regular Section – Sections A and C rows 2 through 6 on the outside aisle, Sections D and H rows 7, 8 and 17
If the patron prefers, they may sit in their reserved seat, and their wheelchair will be stored by an usher at the back or side areas of the auditorium. Wheelchairs may not be stored or occupied in the aisle as per fire regulations. Aisle seating is also available for patrons with mobility disabilities. All of the main floor seats in the Calvin Gilmore Theater have movable arm rests.